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Please call Pegasus IT on 01206 795493 to organise a remote assistance session where we can remotely take control of your PC.

Set-up Instructions

  • Step 1:

    Click the below blue button to download the Remote Support tool

     

  • Step 2:

    Once the program has been downloaded, a message may appear asking if you give permission to run this program, click yes. Install the tool, select basic and personal use.

     

  • Step 3:

    When the program loads, inform the engineer of your ID code and your password on the screen.

Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk

REAL TIME CUSTOMER SUPPORT

Click the blue box to downoad TeamViewer.

Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk
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Trend Micro - Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk
Draytek - Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk
Registered Microsoft Partner Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk
Pegasus IT Computers - Computer Sales, Support, Repairs, Communications & Cloud Services | Essex and Suffolk
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