Real Time Customer Support

Please call Pegasus IT on 01206 795493 to organise a remote assistance session where we can remotely take control of your PC.

Set-up Instructions

  • Step 1:

    Click the below blue button to download the Remote Support tool


  • Step 2:

    Once the program has been downloaded, a message may appear asking if you give permission to run this program, click yes. Install the tool, select basic and personal use.


  • Step 3:

    When the program loads, inform the engineer of your ID code and your password on the screen.

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Click the blue box to downoad TeamViewer.

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Trend Micro Bronze partner
Draytek Authorised dealer
Registered Microsoft Partner